Showing posts from February, 2019

My Kaizen Experience: Personal Growth

Over the past few weeks I have been engaged in a truly empowering and mind-opening experience at work.  I was leading a team for our local Shingijutsu Kaizen event, which was entirely new to me.  I was previously familiar with kaizen principles - and throughout my masters degree program I was certainly experienced in using lean tools and process improvement - but a kaizen event, especially of this magnitude, was new to me. Last fall, I was in the process of restructuring my department and for about two months I worked 70 hours a week, so when Christmas time came along I was very pleased to be back to normal hours.  When I was presented the challenge of leading a kaizen team in early January, I freely admit that I accepted with a bit of resignation.  Thankfully, I am genuinely passionate about patient care, and I am a deeply competitive person.  Finding innovative, competitive ways to enhance patient care is exciting to me. The details of the project and the tremendous work that we

Grace and Dignity in Difficult Times

Sometime back, a situation arose at work where someone was behaving pretty disrespectfully.  When I called attention to this, I was told, "she is going through some things at home" and that I needed to give her a break. I took exception to this.  There are some things I would gladly overlook or have compassion for when there are issues.  Sometimes when people have a lot on their mind they forget things, they overlook things, they make mistakes.  But to behave with blatant disrespect didn't seem acceptable, regardless of what was going on behind the scenes. Recently, a friend and coworker of mine went through a truly heartbreaking time - for the second time.  I won't go into the details of her situation, but with her permission I will allude to it.  This woman has been dealt a very tough hand, and yet all I see in her is grace and dignity.  I had sort of a revelation about this in a meeting a few weeks ago.  I had just heard the news about the difficult time she